Privacy Policy

SMS Privacy Policy

Heartworks protects your privacy and personal information. By signing up for SMS notifications, you agree to the following:

  1. Data Collection: We collect your phone number and name as necessary for appointment reminders and notifications.
  2. Data Usage: We use your data to send appointment reminders and notifications.
  3. Data Security: We use industry-standard encryption and access controls to safeguard your information.
  4. Data Retention: Your data is kept only as long as required by healthcare regulations. After this period, it is deleted unless otherwise mandated by law.
  5. Opt-Out: To stop receiving messages, reply STOP to any SMS. We will process your request within 24 hours and discontinue sending messages.
  6. Non-Sharing Clause: We do not share your information with third parties for marketing. Information is shared only with our SMS provider for the secure delivery of messages.

 

Further SMS Opt-in Details: 

Message and data rate disclosure: Message frequency may vary. Message and data rates may apply to each SMS or MMS message sent or received, as provided in your mobile telephone service plan. Please contact your wireless carrier for information about your text or data plan and any charges that may apply.

Carrier liability disclaimer Wireless carriers are not liable for delayed or undelivered messages. Delivery of SMS or MMS messages is subject to effective transmission by your mobile carrier and is outside of our control. We are not responsible if messages are filtered or blocked by your carrier or device, or if you change, deactivate, or transfer your phone number without notifying us.

HeartWorks is located in California and our website is intended for users in the United States. For California residents, additional information about how we collect, use, “sell,” or “share” personal information and your rights under California law (including rights to know, delete, and opt out of certain data practices) is provided in our California privacy notice.

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Last Updated: Jan 2026

Cookies and tracking practices

Our website uses cookies and similar technologies (such as pixels and local storage) to operate the site, remember your preferences, understand how visitors use our pages, and, where permitted, tailor content and marketing.
Cookies are small text files placed on your device that allow us or our service providers to recognize your browser over time.We generally use:

  • Essential cookies to enable core site functionality, such as page navigation, security features, and access to logged‑in areas.

  • Analytics cookies to collect aggregated information about traffic and usage (for example, which pages are visited and how long visitors stay) so we can improve the site.

  • Functional cookies to remember choices you make, such as language or region.

Where required by law, we will request your consent before setting non‑essential cookies on your device. You can manage or disable cookies through your browser settings; however, if you do so, some parts of the site may not function properly.